Privacy Policy

Information We Collect

Depending on how you use OphthoWorld, we may collect:

• Account information, such as your name, email address, and username or nickname.
• Profile information that you choose to provide.
• Subscription and transaction information.
• Information about your use of the platform, such as activity, progress, preferences, and interactions with platform features.
• Technical information, such as device information, browser type, IP address, and security or diagnostic logs.
• Communications you send to us through customer support or other contact channels.

We aim to collect only the personal data reasonably necessary to provide and operate our services.

Payment Information

Payments are processed through authorized third-party payment service providers.

OphthoWorld does not store complete payment card numbers or card security codes on its own systems where payment information is handled directly by the payment provider.

We may receive transaction-related information such as payment status, amount, transaction reference, and limited payment-method information necessary for account administration, refunds, and financial records.

How We Use Personal Data

We may process personal data to:

• Create and manage user accounts.
• Provide subscription access and platform functionality.
• Process and administer payments.
• Maintain user progress and preferences.
• Provide customer support.
• Protect the security and integrity of the platform.
• Detect misuse, fraud, or violations of our Terms.
• Improve platform functionality and user experience.
• Comply with legal, regulatory, accounting, and security obligations.
• Send important service-related communications.

We process personal data as necessary to provide our services, fulfill our contractual and legal obligations, and protect the security and integrity of the platform. Where consent is required by applicable law, we will obtain it separately.

Sharing of Personal Data

We do not sell personal data.

We may share limited personal data with trusted service providers where necessary to operate OphthoWorld, including providers of:

• Payment processing.
• Website hosting and infrastructure.
• Email and communication services.
• Security, analytics, and technical support.

We may also disclose information where required by law, regulation, court order, or a competent governmental authority.

Service providers are permitted to process personal data only as necessary for the relevant service and subject to applicable data-protection requirements.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, regulatory, accounting, security, and dispute-resolution requirements.

When personal data is no longer required, it will be securely deleted, destroyed, or anonymized as appropriate and as required by applicable law.

Your Rights

Subject to applicable law, you may request access to your personal data, request correction of inaccurate or incomplete data, request deletion or destruction where applicable, and withdraw consent where processing is based on consent.

To exercise your rights, please contact support@ophthoworld.com

Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No online system can guarantee absolute security, but we continuously seek to maintain appropriate safeguards for the nature of the information we process.

Cookies and Similar Technologies

OphthoWorld may use cookies or similar technologies that are necessary for account authentication, security, platform functionality, preferences, and analytics.

Where required by applicable law, appropriate choices or consent mechanisms will be provided.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Contact

For privacy-related questions or requests, please contact OphthoWorld Establishment at support@ophthoworld.com